The Turntide Technical Services Team is dedicated to providing comprehensive support, which includes remote troubleshooting, issue intake, and escalation. We are committed to addressing any technical challenges you may encounter with prompt and effective resolution. Rest assured, our team is here to help ensure a smooth experience with Turntide Technologies.
Turntide Helpdesk Information:
- Phone: 1-877-776-8470 (877-PROTIP+)
- Email: support@turntide.com
Turntide Technical Services team - hours of operation:
- Office hours: Mon-Fri, 7:00AM ET - 9:00PM ET
- After hours ON-CALL If you contact us outside of our operating hours, a customer service representative will be available to take your message. In case of an emergency or on-site dispatch, they will promptly arrange a callback from Technical Services on-call. Non-emergency calls will be returned during office hours.