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- Confirm the motor feet are installed properly using the Motor Isolator Feet Install Guide
- Check that the wires are connected per wiring diagram
- Check belt alignment between pulleys. Improper alignment can cause abnormal noises.
- Make sure the motor pulley is secured to the motor shaft, if it is loose, it can misalign the belt.
- Make sure the motor is firmly secured to the motor mounting plate. A loose motor can cause vibrations which can make weird noises.
- Noise during startup can be caused by an older firmware on the motor controller.
- Make sure that the motor controller has the latest firmware installed.
- Noises combined with vibration that start and stop, check the data cable for continuity.
- Make sure that the data cable is properly connected and secured on both ends, vibrations can occur if the cable is loose.
- Motor terminal box is one of the largest sources of audible noise for our motor.
- Make sure that locknut is not securing it tightly to the NPT fitting it will vibrate more and make more noise.
- Adjusting the speed of the motor can decrease motor noise.
- The speed can be increased or decreased in increments of 10 RPM while measuring dB level to find the RPM that provides the lowest dB level.
- If none of these steps resolve the issue, escalate to engineering and replace the motor.