User Management

If you have the role of an admin on the Turntide App, then you have the ability to create new user accounts for the sites where you have administrator rights.

Adding a new user within the app is simple and will only take a minute or two to complete:

1. 1. From the Turntide home page, select the Accounts icon from the toolbar on the left side of the page.
      
   2. Once inside the Account› Management tool, select Add New to begin creating a new account.
2. Fill out the following information:
   1. Customers: Which sites this user will have access to.
   2. Full Name: Enter the full name of the user.
   3. Email Address: This will also be the username at login.
   4. Phone Number: This number will be used if SMS site notifications are enabled.
   5. Timezone: Select the proper timezone for the user.
   6. Password: Create a password for the user. This can be a temporary password that the user will change upon 1st-time login.
      
3. Hit the Save button to finish creating the account. All fields listed above need to be filled in order to save successfully.
   1. NOTE: The user will automatically be given Operator status for all assigned sites. If you wish to change this, scroll to the bottom of the page after saving and select Edit on the desired customer
      1. View-Only: Can view the site but not make any changes to values.
      2. Operator: Can make overrides and changes.
      3. Admin: Same as operator with ability to create users.

The user account is now created!

To change the password at any time, select Forgot Your Password at the app login screen and enter the email associated with the account.